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Terms of Service
Last updated: 4/24/2025
1. Introduction
Welcome to The Alfa Adventure & Travel. These terms and conditions outline the rules and regulations for the use of our website and services.
2. Booking and Payments
By booking a tour with us, you agree to the following terms:
- A deposit may be required to secure your booking.
- Full payment is typically required 7 days before the tour date.
- Prices are subject to change without notice until your booking is confirmed.
- All prices are in USD unless otherwise specified.
3. Cancellations and Refunds
Our cancellation policy is as follows:
- Cancellations made more than 7 days before the tour date: Full refund minus processing fees.
- Cancellations made 3-7 days before the tour date: 50% refund.
- Cancellations made less than 3 days before the tour date: No refund.
- We reserve the right to cancel tours due to weather conditions or other circumstances beyond our control. In such cases, a full refund will be provided.
4. Liability
While we take all reasonable steps to ensure your safety and enjoyment, we cannot accept liability for:
- Personal injury, illness, death, loss or damage to personal belongings.
- Changes to itineraries due to weather, road conditions, or other factors beyond our control.
- Any services provided by third parties.
5. Travel Insurance
We strongly recommend that all clients obtain comprehensive travel insurance covering trip cancellation, medical expenses, and personal belongings.
6. Contact Us
If you have any questions about these terms, please contact us at:
Email: alfaadventureandtravel25@gmail.com
Phone: +255 777 770 117
Address: Mwanakwerekwe, Zanzibar, Tanzania